Privacy Policy

Last updated: December 19, 2025

1. Introduction

The ECRL Training Management System ("we," "us," "our," or "the Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Platform includes:

Personal Data:

  • Full name and email address
  • IC/NRIC number
  • Staff ID and department information
  • Contact number and emergency contact
  • ID copy and passport photo
  • Position and professional information

Automatically Collected Information:

  • Log data (IP addresses, browser type, pages visited)
  • Device information (device type, operating system)
  • Cookies and tracking technologies

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Platform to:

  • Create and manage your user account
  • Enroll you in training courses
  • Process your registration and manage your participation
  • Communicate with you regarding course updates and notifications
  • Generate reports and track your training progress
  • Verify your identity and prevent fraud
  • Comply with legal obligations

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following circumstances:

  • To authorized staff members who need to know the information to perform their job duties
  • When required by law or to comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • With your explicit consent

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Contact Information

You have the right to access, update, or delete your personal information at any time by contacting us. We will respond to your request within a reasonable timeframe.

7. Cookies and Tracking Technologies

The Platform may use cookies and similar tracking technologies to track activity on our Platform and we hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Platform.

8. Policy Modifications

We may update this privacy policy from time to time to reflect changes in our practices and applicable law. We will notify you of any material changes by updating the "Last updated" date at the top of this policy. Your continued use of the Platform following the posting of revised privacy policy terms means that you accept and agree to the changes.

Have Questions About This Privacy Policy?

If you have questions or concerns about this Privacy Policy, please contact us at privacy@trainingportal.com